Refund Policy

Last updated November 13, 2026

• If a try-on fails or is blocked by our safety check, it is not counted. The try-on is returned automatically.
• [YOUR RULE FOR A BAD RESULT, e.g. contact us within 7 days and we return the try-on]
• Cancel your subscription anytime in your account to stop the next payment. Past periods are not refunded unless the law requires it.
• If you were charged by mistake, write to support@aloza.app within 14 days and we will review it.